Heavy rains from Hurricane Helene caused record flooding and damage like that seen here on September 28, 2024, in Asheville, North Carolina. Hurricane Helene made landfall in Florida’s Big Bend on September 26 with winds up to 140 mph and storm surges. As of October 2, the death toll from Helene was more than160 people across several states. (Image credit: Melissa Sue Gerrits/Getty Images)
The devastation that Hurricane Helene caused in Asheville, NC, and surrounding areas has significantly impacted operations at NOAA National Centers for Environmental Information (NCEI, www.ncei.noaa.gov).
Many of NCEI’s websites and systems are down, and at present, NOAA does not have a timeline for when they will be fully back up and running again. Some data products used by other websites, such as Climate.gov and Drought.gov, are also being affected. (Please note: NOAA’s weather.gov and weather forecasting products are not affected by this outage.)
We appreciate your patience while our teams restore our systems and are sorry for the inconvenience.
Our thoughts are with the people of western North Carolina, including affected NOAA staff, and all of those who are dealing with the unprecedented aftermath of Hurricane Helene.